Productivity & Collaboration – (7%)

7%ပဲမို့ Chatter, Groups, Stream, MobileApp, AppExchange ဆိုတာဘာလိုမျိုးလဲဆိုတာလောက်ပဲသိရင် ရပါတယ်။
Chatter, Stream ကိုတော့လက်တွေ စမ်းကြည့်သင့်။

1. Activity Management

• Tasks: To-do items, assignable, reminders.
• Events: Meetings with date/time, show in calendar.
• Activity Timeline: Unified view of emails, calls, tasks, events on records.

2. Chatter

• Collaboration tool: inside Salesforce.
• Post updates, share files, link records, @mention users.(Social mediaတေလိုပဲ productivityတွက် post, comment, mentionတေလုပ်တာပါ)
• Groups: Public, private, unlisted for teams.
• Supports approvals in Chatter.

3. Salesforce Mobile App

• Access Salesforce on iOS & Android.
• Same data as desktop: responsive UI.
• Mobile-specific actions: quick create, log calls.
• Supports offline access (with limited capabilities).
• Customizable navigation & branding.

4. AppExchange Applications

• Marketplace for Salesforce apps (free & paid).
• Use cases:
• Extend functionality (တချို့ feature တွေကိုadminကိုယ်တိုင်မလုပ်ဘဲ AppExchange storeကနေပဲ packageကို searchပီး installပီးအလွယ်တကူသုံးလို့ရ time saveဖြစ်ပီး productivityကောင်း)
• Prebuilt integrations (Slack, Outlook, ERP systems)
• Salesfoce Platformမှာကိုယ်တိုင် dashboardတေ မcreateပဲ AppExchangeကနေပဲpackageရှာပီးinstallလုပ်တာတို့ဘာတို့(ကိုယ်တိုင် implementလုပ်စရာမလိုပဲ time saveဖြစ်)
• Admins can install & configure apps safely in Sandbox before production.

Exam Tip

• Activity = tasks/events
• Chatter = collaboration/sharing (productivityတွက် communicateလုပ်ဖို့သုံး)
• Mobile app = same org data, supports quick productivity
• AppExchange = safe way to add new features without custom development
• Chatter, Mobile branding, AppExchangeအမေးများ